I was sitting two thirds of the way up in the sanctuary. That night the church would gather, and people were on different sides of a situation, which means conflict. I was grateful the issues were not about me. It is always easier to lead a “hot moment” when you are not the reason for the “hot.” When people arrived… Read more »
I’ve written a number of posts about conflict, getting hooked, etc. My discovery is that leaders can LOSE LEADERSHIP in those moments that may never be regained. Conflict management (not conflict avoidance) is a significant leadership skill. How do we lead “hot moments” full of emotion and high stakes? 1. Get yourself to emotional neutral so that you are not… Read more »